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The Mansion on Main Street
The Mansion on Main Street
112 Reviews

I had my bridal shower at The Mansion on Main Street last Seteomber 2016 because I have heard wonderful things about this venue and I knew it was considered one of the better spots in South Jersey...

First let me say, my shower was beautiful and food was delicious. We had the first floor hall that walked out into the garden and it was a sunny day so it was nice sunshine. however any venue can be made beautiful. Why I would never recommend this place is because their service is terrible! Our planner, Sammi Jo, was the rudest person we ever had to work with. So rude I would feel uncomfortable when I had to go in to speak with her. She was not helpful at all - the kitchen staff who I ran into at a brunch there helped me more with suggestions than her. So planning the shower was not fun! Then day of... Sammi Jo did not say hi, check in, check out ONCE! In fact, everything we confirmed we wanted before that say - the staff were unaware of. My sister was the one that had to mention to them why certain things were not done. Additionally, before my event apparently the AC had broke. Understand that this was not in their control however, it was a 105 degree day; no one made us aware until half way through the event. We received a fan - for 185 people, most being older women, this was extremely unpleasant. It was so hot! And then to make matters even worst, I've been calling every week for the past 6 weeks to try to discuss with someone because I am still so displeased; every time they said I'd get a call back and I am still waiting...

Don't waste your time or money. I would never endure this lack of service again when there are other places that are more than happen to help when you're spending money.

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